Text messaging

SMS/Text Messaging

If you provide your mobile number and agree to receive text messages, Sullivan Auto Trading will use your number to send SMS/MMS messages about your inquiry, such as vehicle availability, appointments, trade-in or purchase follow-up, verification codes, and customer service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. Information may be shared with service providers who help us deliver messages (such as our messaging platform), solely to provide the service.

You can opt out at any time by replying STOP. Reply HELP for help. Message and data rates may apply. Message frequency varies.

SMS/Text Messaging Terms

Program: Sullivan Auto Trading sends one-to-one SMS/MMS messages to customers who request information about a vehicle, appointment, financing, trade-in, service, or other dealership matter. Messages may include vehicle availability updates, appointment scheduling and reminders, trade-in offers and discussions, verification codes, sales follow-up, and customer service conversations. We do not use this program for bulk promotional messages.

Consent: You opt in by checking the text-message consent box on our website forms or by otherwise requesting that we text you. Consent is not a condition of purchase.

Frequency: Message frequency varies based on your request.

Cost: Message and data rates may apply.

Opt out: Reply STOP to any message to stop receiving texts. You will receive one confirmation message, and no further texts will be sent unless you opt in again (for example, by replying START).

Help: Reply HELP for help, or contact us at (540) 371-9877 (Fredericksburg), (757) 461-3355 (Norfolk) or info@sullivanautotrading.com.

Carriers: Carriers are not liable for delayed or undelivered messages.

Privacy: See our Privacy Policy for how we handle your information.

The box on our forms